What's included

Our managed IT services

Managed IT services means a company handles your technology for a fixed monthly fee. Instead of calling someone when something breaks and paying by the hour, you pay one price and everything is covered: monitoring, security, patching, backups, and helpdesk. The flat-rate model works because we catch problems before they become emergencies. We watch your systems around the clock, apply updates automatically, and fix issues before you notice them. If something does go wrong, you call one number. There are no per-incident charges. No surprise invoices. The price on your agreement is the price on every invoice. For a small business with 15 or fewer devices, this replaces the need for an in-house IT person, a break-fix technician, and a separate security vendor. One provider, one bill, one team that knows your setup.

We didn't pick these services from a product catalog. We spent years auditing IT providers and documenting where they cut corners. The same gaps kept showing up: untested backups, unpatched machines, security tools installed but never monitored, and helpdesk tickets that sat open for weeks. We built our service list around those exact failures. Every item on this page exists because we've seen what happens when it's missing.

Most managed service providers sell the same bundle from the same handful of enterprise vendors, then mark it up. The tools are designed for companies with hundreds of employees, so small businesses end up paying for features they'll never touch. We built a different stack. Every tool we use was selected for businesses with 15 or fewer devices. Some are open-source. Some are commercial. All of them are monitored by us, not just installed and forgotten. We also audit ourselves. The same standards we use to evaluate other IT providers are applied to our own operation. Your monthly report is the proof. It shows every patch applied, every threat blocked, every backup verified, and every ticket resolved. We don't ask you to trust us. We give you the receipts.