Mr. Fix It Geeks Coverage policy
THESE SERVICE CONTRACT TERMS AND CONDITIONS (THE “PLAN”) CONSTITUTE A LEGAL CONTRACT BETWEEN YOU, US AND THE ADMINISTRATOR (AS DEFINED BELOW). THIS PLAN REQUIRES YOU TO RESOLVE ANY DISPUTES WITH US THROUGH BINDING AND INDIVIDUAL ARBITRATION OR SMALL CLAIMS COURT, AND LIMITS OUR LIABILITY TO YOU. PLEASE READ THIS PLAN CAREFULLY AND COMPLETELY. IF YOU DO NOT AGREE WITH ANY OF ITS PROVISIONS, DO NOT USE THE SERVICES OFFERED BY THIS PLAN. I. OBLIGOR: The company obligated under this Plan in all states
- DEFINITIONS: Throughout this Plan, the following words have the following meanings: (1) “we”, “us”, and “our” mean the company obligated under this Plan, as stated in the Obligor section of this Plan; (2) “you” and “your” mean the individual that purchased this Plan for residential or personal purposes; (3) “administrator” means: (a) Mr. Fix It GeeksServices, LLC in all states. The administrator can be contacted at: help@mrfixitgeeks.com; (4) “retailer” means the retailer of this Plan; (5) “covered product(s)” mean the eligible qualifying item(s) listed in Section V.(a) of this Plan that is/are owned by you and covered by this Plan; (6) “breakdown” means the mechanical or electrical failure of the covered product caused by: (i) defects in materials and/or workmanship; (ii)power surge; or (iii) normal wear and tear; (iv) dust, heat or humidity or (v) unintentional and accidental damage from handling as a result of normal use (“ADH”) for laptops, tablets, portable DVD/Blu-ray players, portable handheld gaming devices, wearables, audio headsets, virtual reality headset and printer display screens only; and (7) “replacement product” means a NEW, REFURBISHED OR REMANUFACTURED PRODUCT OF EQUAL OR SIMILAR FEATURES AND FUNCTIONALITY THAT PERFORMS TO THE FACTORY SPECIFICATIONS OF THE ORIGINAL COVERED PRODUCT. Technological advances may result in a replacement product with a lower selling price than the original product.
III. INSTRUCTIONS: This Plan, including the terms, conditions, limitations and exclusions, and your enrollment confirmation, containing the commencement date of this Plan, constitute the entire agreement between you and us. Please keep this Plan and the enrollment confirmation for future reference; you may need them to obtain service. The covered product(s) must be in good working condition prior to your enrollment in this Plan. You must follow the instructions that are in the owner’s manual for proper use, care and maintenance of the covered product(s). Failure to follow the manufacturer’s maintenance and service guidelines may result in the denial of coverage under this Plan. We strongly recommend (but do not require as a condition of this Plan) the regular back up of data and software. If applicable, it is important that you back up all data files on your covered product prior to the commencement of service; repairs to your covered product may result in the deletion of such data files.
- COVERAGE TERM: The term and monthly billing for this Plan begins on the date you enroll indicated on your enrollment confirmation and continues on a month-to-month basis unless cancelled. There is thirty (30) day waiting period after the Plan term begins before coverage becomes effective and you can make a claim. COVERAGE UNDER THE PLAN BECOMES EFFECTIVE THIRTY-ONE (31) DAYS AFTER YOUR PLAN TERM BEGINS; NO SERVICE WILL BE PROVIDED DURING THE INITIAL THIRTY (30) DAYS OF THE PLAN. If this Plan is cancelled, coverage will notcontinueafter the cancellation date. There will be no lapse in coverage if you relocate within the retailer’s service area, provided that you continue your enrollment in the Plan and notify us of the relocation. In the event your covered product is being serviced by us when this Plan expires, the term of this Plan will not be extended and the cost of repair will be due at completion before the covered product has been delivered to you.
- WHAT IS COVERED: This Plan covers replacement costs or parts and labor costs to repair your covered product in the event it experiences a breakdown that is not covered under any insurance policy, warranty or other service contract, up to the Plan Limits of Liability in Section X. If your covered product experiences a breakdown, we will, at our discretion: (1) repair the covered product, (2) replace the covered product with a replacement product, (3) reimburse you for authorized repairs to the covered product or (4) reimburse you in the form of a gift card or check for the replacement cost of the covered product, as determined by us, based on its replacement value, age and condition of the covered product, as determined by us, immediately prior to the breakdown. Non-original parts may be used for repair of the covered product. We, the administrator or the retailer of this Plan may make available additional products and services at a discount from time to time, for your consideration. On-site, depot or carry-in service may be available; the administrator will inform you what type of service your covered product qualifies for when you file your claim. a. COVERED PRODUCTS: This Plan covers an unlimited quantity of the following products, of any size, age and any brand, as outlined below. Home Office: • Desktops, laptops and tablets (collectively referred to as “PC” or “PCs”). Each PC can include one (1) of each of the following accessories: an associated external monitor, keyboard (wired or wireless), mouse (wired or wireless), modem and external desktop speaker set (wired). PCs eligible for coverage under this Plan are those equipped with a Windows Operating System version Windows 8or newer or Android version 2.5or newer. Apple computers and products (sub ject to special pricing) which are equipped with an Apple operating system version OS X (10) or newer or Chrome OS. • Home routers (wired or wireless). • External hard drives. • Printers and multifunction printers. Home Entertainment: • LCD, Plasma or LED televisions (collectively referred to as “television”). Televisions include coverage for the original remote control • Gaming systems. Gaming systems include the original remote controls. • DVD players, Blu-Ray players and portable DVD players (collectively referred to as “DVD players”). • Home theater that include any of the following if purchased as a set: a receiver, sound bar, speakers, Blu-Ray player, amplifier, subwoofer and tuner (collectively referred to as “home theater system in a box” or “home theater systems in a box”). • Bluetooth and Wi-Fi enabled speakers • Audio/video streaming devices • Audio headsets • Virtual Reality Headsets Smart Home Products: • Smart device hubs • Smart light dimmers • Smart thermostats • Smart smoke detectors • Smart door locks • Smart home security cameras • Smart video doorbells • Smart carbon monoxide detectors All of the “Smart” products above must utilize one of the following home networking solutions to be eligible for this Plan: enabled Wi-Fi, ZigBee, Z-Wave, Insteon, or Thread Group. Personal Wearables: • Health and fitness bands • Smart watches
- CARRY-IN SERVICE: If the covered product requires service, we may instruct you to bring it to an authorized repair center for repair. Non-original parts may be used for the repair of the covered product.
- ON-SITE SERVICE: If the covered product requires on-site service, an adult (18 years or older) must be present during the time of service. You must provide a safe, non-threatening environment for our technicians in order to receive on-site service. If our technicians determine that certain repairs cannot be completed where the covered product is located and must be repaired at another location, this Plan will cover shipping and handling costs. Covered products installed in cabinetry and other types of built-in applications are eligible for service as long as you make the covered product reasonably accessible to the technician. We are not responsible for dismantling or reinstalling furniture or fixed infrastructures when removing or reinstalling repaired or replaced covered products into furniture or cabinetry. Non-original parts may be used for repair of the covered product.
- REPAIR DEPOT SERVICE: If the covered product is not serviced on-site, it will be shipped to a designated repair depot for service. We will send you a prepaid shipping label and instructions for shipping your covered product to our authorized service center. Non-original parts may be used for repair of the covered product.
- REPLACEMENT PRODUCTS & REIMBURSEMENTS: If we opt to provide you a replacement product, we reserve the right to take ownership of the original covered product. We may require that you return the original covered product to us for inspection as a condition to receiving a replacement product or reimbursement. We will pay shipping and handling costs associated with the return of the original covered product.
- HOW TO MAKE A CLAIM: In the event your covered product experiences a breakdown, at least thirty-one (30) days after the term begins, you may file a claim by going online to www.Mr.FixitGeeks.com/fileclaimtwenty-four (24) hours a day, seven (7) days a week or by calling (914) 920-2992. You must file your claim prior to having service; all repairs or replacements must be authorized in advance. Unauthorized repairs or replacementswill not be covered. If your covered product requires service, a service fee for each approved claim will apply, as described in Section VIII. We may require you to fill out a claim facilitation form and/or provide a copy of your State or Federal issued photo I.D., other than a professional or student license or I.D., prior to receiving service or replacement or reimbursement for the covered product. Any abuse of this Plan by you, including but not limited to filing a claim for a product not belonging to you, will result in cancellation of this Plan. The cost to repair or replace the covered product cannot exceed the available balance of funds under the aggregate claim limit, as set forth in Section X. All claims under this Plan must be reported to us within sixty (60) days prior to cancellation of this Plan.
VII. INTERNATIONAL SERVICE: Service under this Plan is not available outside of the United States.
VIII. SERVICE FEE: In the event your covered product experiences a breakdown, you must pay a service fee plus applicable taxes as shown in the service fee schedule below. The service fee must be paid and received in advance of service being provided and may be paid with a valid debit or credit card. A service fee does not apply to the repair or replacement of standalone routers, external hard drives, original remote controls, PC or gaming system accessories, DVD Players, streaming devices, smart device hubs, smart light dimmers, smart smoke detectors, or smart carbon monoxide detectors, however, the associated costs will apply toward your aggregate claim limit under Section X. Covered Products Service Fee PCs, Printers, Televisions, Gaming systems, Home theater systems in a box, Bluetooth and Wi-Fi connected speakers, Virtual Reality headsets, and Smart Watches $150 Smart door locks, Smart home security cameras, Smart thermostats, Smart video doorbells, Audio headsets, and Health and fitness bands $80
- PAYMENT: You agree to pay the monthly fee for this Plan, which was disclosed to you at the time you enrolled in this Plan. The monthly fee, plus applicable taxes, will be billed on a monthly basis on to the credit or debit card you provided when you enrolled. Non-payment by you will result in cancellation of the Plan. It is your responsibility to maintain a valid credit or debit card with us to process payments, and failure to do so willresult in cancellation of the Plan.
- PLAN LIMITS OF LIABILITY: a. PER CLAIM LIMIT: The maximum amount we will pay for any single claim on a covered product is $500.00; our liability in the event of any single claim is the least of the cost of: (i) authorized repairs; (ii) replacement with a replacement product; (iii) reimbursement for authorized repairs or replacement; or (iv) the replacement value of the covered product, as determined by us, up to the per claim limit of this Plan of $500.00. b. AGGREGATE CLAIM LIMIT: The maximum amount we will pay for all claims made in any twelve (12) month rolling period is $1,000.00. The twelve (12) month rolling period begins on the date of your policy start date. If you reach the $1,000.00aggregate claim limit, this Plan will be canceled as described in X.(c) below. c. IF YOU MEET OR EXCEED THE AGGREGATE LIMIT: In the event you reach the aggregate claim limit and the product requires additional repairs, we may be able to provide you with information on how to get the product repaired, however, we will not be responsible for any costs related to these repairs. In such an event, your enrollment in this Plan will terminate and all future monthly charges will be due. A covered claim will apply to your aggregate claim limit for twelve (12) months after the claim is completed, at which point that claim will roll off your account and that claim, or the associated costs will be added back to your available aggregate claim limit balance. d. IF YOU RE-ENROLL OR MAKE CHANGES TO YOUR PLAN: If you enroll in a different plan offered by the retailer for which we are the Obligor, the cost of any claims made under this Plan will carry forward and apply to the aggregate claim limit of the new plan. If you terminate this Plan and re-enroll at a later date, the cost of any claims made under this Plan within twelve (12) months of your re-enrollment date will remain on your account and apply to the aggregate claim limit when you re-enroll.
- REGISTRATION: Registration of this Plan is required. At your option, you may register the covered products at thewriting of thecoverage term. To perform this registration, please visit www.MrFixItGeeks.com or call (914) 920-2992. Changes and/or updates to your registered covered products can be made by updating your account or at the web address or phone number listed above.
XII. EXCLUSIONS: This Plan does not cover the following: a. Consequential, incidental, special or indirect damages or losses, including but not limited to, loss of use, loss of business, loss of profits, loss of data, down-time and charges for time and effort; b. Pre-existing conditions at the time of your enrollment in this Plan; c. Cosmetic defects, damage to or failures of non-operational components that do not inhibit the proper operation and performance of a covered product, including but not limited to: appearance parts, decorative finishing, finish defects, nonfunctional plastic, trim, attachments, and accessories (except as otherwise stated herein); d. Breakdown resulting from: improper installation or setup, use not approved in the manufacturer’s specifications, unauthorized modifications, alterations, repairs or repair personnel; e. Breakdown due to any design flaw or systemic manufacturing defect, or breakdown covered by a manufacturer’s warranty or manufacturer’s recall in effect at the time of the failure; f. Breakdown caused by acts of God or other disaster (whether natural, man-made, local or catastrophic), abuse, acts of war, civil disorders, corrosion, dirt, mold, dust, earthquake, fire, hail, insects or other animals, liquid immersion, malicious mischief, misuse, negligence, nuclear accident, riot, rust, sand, smoke, storm, terrorist attack, vandalism, wind; g. Costs associated with installation or un-installation of any covered product; h. Products that are not owned by you, leased and rented products, or products that are not customarily located in your specified residence; i. Breakdown that occurs either while the covered product is in storage or in the course of transit, delivery, or re-delivery, other than when located at our designated repair depot; j. Normal periodic or preventative maintenance, inspections, cleaning, or tune-ups, minor adjustments and settings outlined in the owner’s manual that the user can perform, or costs related to any service request which results in customer education or no problem found; k. Covered products whose serial number has been altered or removed; l. Theft or loss of the covered product; m. Liability or damage to property, or injury or death to any person arising out of the operation, maintenance or use of the product; n. Special needs accessories including, but not limited to: handset boosters and visual ring indicators; o. Parts intended for periodic replacement including, but not limited to: batteries (excluding one annual laptop battery), bulbs, external power supplies, styluses, antennas, cartridges; p. Covered products located outside the United States; q. Data or software of any kind that is deleted or damaged during a repair or replacement under this Plan; r. Support or repairs to software, loss or damage to software due to any cause, including but not limited to: computer virus, worm, Trojan programs, adware, spyware, firmware or any other software program; s. Burned-in images and pixel failure within designed specifications or that do not materially alter the product’s functionality; t. PCs that do not have administrator’s permissions. Covered PCs must be able to upload and download software.
XIII. RENEWAL: This Plan renews from month-to-month unless cancelled.
XIV. TRANSFER: This Plan is not transferable.
- CANCELLATION: This Plan is provided on a month-to-month basis and can be canceledby you at any time for any reason by notifying the administrator at Help@mrfixitgeeks.comor by (914) 920-2992. This Plan may be canceled by us or the administrator for any reason by notifying you in writing at least thirty (30) days prior to the effective date of cancellation, which notice shall state the effective date and reason for cancellation. If the Plan is canceled: (a) by you within thirty (30) days of the receipt of this Plan, you will not receive a full refund of all monthly Plan payments made by you under this Plan, and the cost of any claims that have been paid or repairs that have been made will become due; or (b) by you after thirty (30) days of the receipt of this Plan, or canceled by us or the administrator at any time, you will not receive a refund, and the cost of any claims that have been paid or repairs that have been made will become due. For residents of Alabama, Arkansas, California, Colorado, District of Columbia, Hawaii, Maine, Maryland, Massachusetts, Minnesota, Missouri, Nevada, New Jersey, New Mexico, New York, South Carolina, Texas, Washington, Wisconsin and Wyoming, any balance owed and not paid or credited to us within thirty (30) days of cancellation shall include a 10% penalty per month. Upon any cancellation by you, us or the Administrator, after the coverage effective date, you will have coverage provided thirty (30) days before the date of cancellation of this Plan. All claims under this Plan must be reported to us within sixty (60) days before cancellation of the Plan.
XVI. INSURANCE SECURING THIS PLAN: This Plan is not an insurance policy.
XVII. CHANGES TO THE PLAN: WE MAY CHANGE THE MONTHLY CHARGE FOR THE PLAN, ADMINISTRATION OF THE PLAN OR THESE TERMS AND CONDITIONS FROM TIME TO TIME UPON THIRTY (30) DAYS WRITTEN NOTICE TO YOU. SUCH NOTICE MAY BE PROVIDED AS IN A SEPARATE MAILING OR EMAIL OR BY ANY OTHER REASONABLE METHOD. IF YOU DO NOT AGREE TO THE MODIFIED CHARGES OR TERMS OF THE AGREEMENT, YOU MAY CANCEL THE PLAN BY NOTICE TO US OR THE ADMINISTRATOR AT ANY TIME IN ACCORDANCE WITH THESE TERMS AND CONDITIONS. THE PAYMENT OF APPLICABLE CHARGES BY YOU, OR A REQUEST FOR SERVICE UNDER THE PLAN, AFTER RECEIVING SUCH NOTICE OF A CHANGE IN THE CHARGES OR OTHER TERMS AND CONDITIONS WILL BE DEEMED TO BE ASSENT BY YOU TO THE CHANGE(S) IN THE CHARGES, TERMS OR CONDITIONS.
XVIII. LIMITATION OF LIABILITY: IN NO EVENT WILL THE PLAN OBLIGOR, ADMINISTRATOR OR RETAILER BE LIABLE FOR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURIES OR LOSS OF INCOME ARISING OUT OF OR CONNECTED TO THE PROVISION OF THE PLAN, REPAIR OR REPLACEMENT OF COVERED PRODUCTS UNDER THE PLAN AND CAUSED BY NEGLIGENCE, ERROR, MISTAKE OR OMISSION ON THE PART OF THE PLAN OBLIGOR OR ADMINISTRATOR OR THEIR RESPECTIVE EMPLOYEES, AGENTS OR SUBCONTRACTORS.
XIX. FORCE MAJEURE: We are not responsible for any delay or failure in performance of any part of this Plan to the extent that such delay or failure is caused by fire, flood, explosion, war, strike, embargo, government requirement, regulatory agency requirement civil or military authority, acts of God, or other similar causes beyond our control.
NON-WAIVER: Our failure in any circumstance to require strict compliance with any term or condition in this Plan shall not be deemed a waiver by us of any such term or condition under any other circumstance or of any other term or condition in this Plan.
- ARBITRATION OR SMALL CLAIMS COURT AGREEMENT: Please read this section carefully. It affects your rights. For the purposes of this arbitration or small claims court agreement (referred to as the “A.A”) only, references to “we” and “us” also include (1) the respective parents, subsidiaries, affiliates, agents, employees, successors and assigns of the Obligor and administrator of this Plan (as defined above). Most of your concerns about this plan can be addressed simply by contacting us at (914) 920-2992. In the event we cannot resolve any dispute with you, YOU AND WE AGREE TO RESOLVE THOSE DISPUTES THROUGH BINDING ARBITRATION OR SMALL CLAIMS COURT INSTEAD OF THROUGH COURTS OF GENERAL JURISDICTION. YOU AND WE AGREE TO WAIVE THE RIGHT TO A TRIAL BY JURY AND WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR OTHER REPRESENTATIVE PROCEEDINGS. 1. THIS A.A.: a. Survives termination of this Plan. b. Is governed by the Federal Arbitration Act. c. Covers any dispute you have with us concerning or related, directly or indirectly, to this Plan. d. Does not prevent you from bringing an individual action against us in small claims court instead of pursuing arbitration. e. Does not prevent you from informing any government agency of your dispute. They may be able to seek relief on your behalf. 2. ARBITRATION PROCESS: a. How to start arbitration. • Send a written Notice of Claim by emaiSubject line:Legal Department:Arbitration, help@mrfixitgeeks.com. • Describe the dispute and relief sought in the Notice. • If the dispute is not resolved within 30 days of receipt of the Notice, you may start an arbitration with the American Arbitration Association (“AAA”). You can contact the AAA and obtain a free copy of their rules and forms at www.adr.org or 1-800-778-7879. b. Arbitration will be conducted by the AAA following the Consumer Arbitration Rules (“Rules”). A court may decide the enforceability of this A.A. The arbitrator will decide all other issues. The arbitrator is bound by this A.A. c. Any hearing will take place in the county or parish of your mailing address unless you and we agree to a different location. 3. FEES: a. In most cases we will pay all filing, administration and arbitrator fees. If the arbitrator finds that your dispute was filed to harass or is frivolous, the Rules govern payment of the fees. b. We will reimburse you for a filing fee paid to the AAA. If you are unable to pay a filing fee, we will pay it if you send us a written request. 4. ARBITRATION DECISION: a. You and we agree not to disclose any settlement offers to the arbitrator before the arbitrator issues a decision. b. If the arbitrator finds in your favor and the damages awarded are greater than the last settlement we offered, we will do the following. • We will pay you the greater of the damages or $1,000. • We will also pay your reasonable attorney’s fees and arbitration expenses. You may not recover duplicate awards of fees and expenses. c. We Reserve any rights we have to recover attorney’s fees and expenses from you if we win the arbitration. d. If you seek declaratory or injunctive relief, it can only be awarded as necessary to provide you relief. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT IN A PURPORTED CLASS ACTION, CLASS ARBITRATION OR REPRESENTATIVE PROCEEDING. Unless you and we agree otherwise, the arbitrator may not consolidate your dispute with any other person’s dispute and may not preside over any form of representative proceeding. If this specific provision is found to be unenforceable, then the entirety of this A. A. is null and void.
XXI. STATE CHANGES: IF YOU RESIDE IN ONE OF THE FOLLOWING STATES, THESE PROVISIONS APPLY TO YOU:
ARIZONA RESIDENTS: If your written notice of cancellation is received prior to the expiration of the monthly term, we will not deduct the cost of any claims that have been paid or repairs that have been made. The pre-existing condition exclusion does not apply to conditions occurring prior to the sale of the consumer product by the retailer, its assignees, subcontractors and/or representatives. The Arbitration Agreement of this Plan does not preclude you from contacting the Consumer Protection Division of the Arizona Department of Insurance. Item (d) of the Exclusions section is deleted and replaced with the following: “Breakdown resulting from: improper installation or setup, use not approved in the manufacturer’s specifications, unauthorized modifications, alterations, repairs or repair personnel while owned by you.”
CALIFORNIA RESIDENTS: For all products other than home appliances and home electronic products, the Cancellation provision is amended as follows: If the Plan is cancelled: (a) within sixty (60) days of the receipt of this Plan, you shall receive a full refund of the price paid for the Plan less the cost of any claims that have been paid or repairs that have been made, or (b) after sixty (60) days, you will receive a pro rata refund, less the cost of any claims that have been paid or repairs that have been made.
CONNECTICUT RESIDENTS: In the event of a dispute with us or the administrator that cannot be resolved, you may contact the State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The complaint must contain a description of the dispute, the purchase price of the product, the cost of repair of the product and a copy of this Plan. In-home service if provided.
FLORIDA RESIDENTS: The rate charged for this Plan is not subject to regulation by the Florida Office of Insurance Regulation.
GEORGIA RESIDENTS: Coverage will not be extended to any resident’s in this state.
NEVADA RESIDENTS: Coverage will not be extended to any resident’s in this state.
NEW HAMPSHIRE RESIDENTS: Coverage will not be extended to any resident’s in this state.
NEW MEXICO RESIDENTS: Coverage will not be extended to any resident’s in this state.
OKLAHOMA RESIDENTS: Coverage will not be extended to any resident’s in this state.
OREGON RESIDENTS: The Arbitration Agreement provision of this Plan is replaced with the following: “For the purpose of this Arbitration Agreement, references to “we” and “us” also include the respective parents, subsidiaries, affiliates, service contract insurers, agents, employees, successors and assigns of the Plan Obligor and administrator, as defined above. Most of your concerns about the Plan can be addressed simply by contacting us at (844) 529-2692. In the event we cannot resolve any dispute, you and we may, in a separate agreement, consent to arbitration. YOU AND WE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS REPRESENTATIVE OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, CLASS ARBITRATION OR OTHER SIMILAR PROCEEDING. Any arbitration proceedings shall be conducted within the state of Oregon.”
SOUTH CAROLINA RESIDENTS: Coverage will not be extended to any resident’s in this state..
TEXAS RESIDENTS: Coverage will not be extended to any resident’s in this state.
UTAH RESIDENTS: NOTICE: This Plan is subject to limited regulation by the Utah Insurance Department. To file a complaint, contact the Utah Insurance Department. Coverage afforded under this Plan is not guaranteed by the Utah Property and Casualty Guaranty Association. The second sentence of Section XV Cancellation is deleted and replaced with the following: “This Plan may be canceled by us or the administrator prior to the expiration of the term for: (i) material misrepresentation or substantial breaches of contractual duties, conditions, or warranties, by notifying you in writing at least thirty (30) days prior to the effective date of cancellation; or (ii) for nonpayment of premium by notifying you in writing at least ten (10) days prior to the effective date of cancellation. Such cancellation notifications shall state the effective date and reason for cancellation. If you fail to make any monthly payment or charge due under this Plan, we may cancel your coverage by notifying you in writing at least ten (10) days prior to the effective date of cancellation.” Failure to notify within the prescribed time will not invalidate the claim if you can show that notification was not reasonably possible.
VIRGINIA RESIDENTS: Coverage will not be extended to any resident’s in this state.
WASHINGTON RESIDENTS: Coverage will not be extended to any resident’s in this state.
WISCONSIN RESIDENTS: Coverage will not be extended to any resident’s in this state..
WYOMING RESIDENTS: Coverage will not be extended to any resident’s in this state.
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